Amca Flashcards
ethics
a moral implication of what is right conduct versus what is wrong conduct
laws
rules of conduct made by a government body
criminal law
concerned with offenses against the public
civil law
concerned with relationships between people
tort
a wrong committed against a person or the persons property. may be intentional or unintentional
liable
being held accountable under law
negligence
must be proven; an unintentional wrong; failure to give reasonable care
malpractice
negligence by a professional person (unintentional)
intentional tort
acts that are meant to be harmful
defamation
injuring a persons name or reputation by making false statements to a third person
libel
making false statements in print, writing or through pictures
slander
making false statements orally
invasion of privacy
violating a persons right not to have his/her private affairs exposed
fraud
saying or doing something to trick, fool, or deceive a person
assault
intentionally attempting to touch or threaten a persons body without their consent
battery
touching a persons body without their consent
misdemeanor
a crime punishable by one year or less
felony
a crime punishable by more than one year
kinesics
the study of nonverbal communication
kinesic slip
where verbal and nonverbal messages do not match
intimate space
18 inches or closer
personal space
18 inches to 4 feet
social space
4 feet to 12 feet
public space
12 feet or more
empathy
having an understanding and compassion for what someone may be experiencing
medical charts
legal documents
SOAP note charting
method that tracks subjective, objective, assessment and plan for a patients visit
subjective
patients statement (chief complaint)
objective
observations made by the medical assistant, examination findings and vital signs
assessment
doctors diagnosis
plan
health care providers prescribed plan of action
POMR problem-oriented medical record charting
tracks a patients problems throughout medical care; each problem is assigned a number and the number is referenced when the patient comes in for care
flow charts
visual tools that help track certain information in patients medical records like an infants/childs growth
progress notes
daily chart notes made during patients visits to document patient progress with certain conditions
medical records
a written account of a persons condition and response to treatment and care
prefix
comes before the root word
root word
relating to specific body parts
suffix
comes after the root word
combining vowel
makes the word easier to say
ventral
front part of body
dorsal
back part of body
anterior
in front of
posterior
toward the back part of body
medial
towards the midline of the body
lateral
towards the side of the body
proximal
closest to the point of origin
distal
away from the point of origin
frontal plane
divides the body into front and back portions
transverse plane
divides the body into upper and lower portions
normal anatomic position
standing with arms lank and palms forward
supine position
lying on back
prone position
lying on stomach with head turned to one side for comfort
lateral recumbent position
lying on the side
fowlers position
patient is lying on his back on the table; head of the table can either be at a 45 or 90 angle
sims position
patient lies on one side with the under arm behind the back and the upper thigh flexed. also called the lateral recumbent position
trendelenburg position
patient is supine on a surface inclined 45 degrees, head at lower end and legs flexed over the upper end
dorsal recumbent position
patient is on his back with knees flexed and soles of the feet flat on the bed
pain
unpleasant and emotional experience
acute pain
usually lessens with treatment
chronic pain
last longer, possible for a lifetime
physical pain
usually a sign that something is wrong; chest pain, severe stomach ache
psychological pain
could lead to disorders such as depression, PTSD, or an anxiety disorder; terror, fear, grief
phantom pain
pain that occurs after an amputation
implied consent
agreement implied by the patient for examination and treatment when presenting for a routine visit; also in an emergency is assumed the patient would give if the patient could do so
informed consent
given by the patient after all potential treatment and outcomes have been discussed for a specific medical condition, including risks and possible negative outcomes
triage
sorting and setting priorities for treatment for patients who are on the phone or at the reception desk
sign
that can be seen, heard, measured or felt by the examiner
symptom
a perceptible change in the body related by the patient
incident
an event that does not normally occur within the regular health care facility routine
RACE system
rescue individuals in danger; sound the alarm; confine the fire by closing all doors and windows; extinguish the fire with the nearest suitable fire extinguisher
hazardous substance
any chemical in the workplace that can cause harm
AIDS
transmitted by blood, vaginal fluids and semen; not spread by casual contact
hepatitis B
disease caused by an inflammation to the liver
tuberculosis
disease; an airborne pathogen
nosocomial infections
occurs during a patients stay at a health care facility; usually transmitted to the patient by a health care worker
hand washing
prevent the spread of infection and cross-contamination; 1 to 2 minutes
hand antisepsis
requires antimicrobial soap to remove, kill or inhibit transient microorganisms
PPE
provides a barrier against infection
agents
cause disease; infectious microorganisms that can be classified into groups namely : viruses, bacteria, fungi and parasites
portal of exit
the method by which an infectious agent leaves its reservoir; the nose, hands or sneezing
mode of transportation
method of transfer; contact, droplet, airborne, common vehicle, vectorborne
contact
direct and indirect
droplet
such as a sneeze
vectorborne
a living organism that carries disease from one infected person to another; mosquito
portal of entry
an opening allowing the microorganism to enter the body; body orifices, mucous membranes, breaks in the skin; can also result from tubes placed in body cavities or punctures produced by invasive procedures
susceptible host
a person who cannot resist a microorganism invading the body; person is vulnerable to the disease, lacking immunity or physical resistance
universal precautions
infection control that assumes that all human blood and bodily fluids are potentially infectious
standard precautions
used to prevent the transmission of diseases that can be acquired by contact with blood, body fluids, non-intact skin (including rashes), and mucous membranes
wear gloves (both hands)
before touching anything wet; broken skin, mucous membranes, blood or other bodily fluids, or soiled instruments and contaminated waste materials; or before performing invasive procedures
transmission based precautions
used when the patient is known or suspected of being infected with a contagious disease
using the utmost care with regard to patient and employee is crucial
when using one or both of the standard and transmission based precautions
contact precautions
wear clean, non-sterile examination gloves when entering room; change gloves after contact with infective material (fecal materials; wound drainage); remove gloves before leaving patient room; wash hands with antibacterial soap
gowns and protective apparel
wear a clean gown when entering the patients room if you anticipate contact with the patient
patient care equipment
reserve for use with a single patient (if possible); clean and disinfect any instrument shared among infected and non-infected patients
sanitization
the scrubbing of instruments with special brushes and detergent to remove blood, mucous, etc
disinfection
the process that destroys pathogenic microorganisms
sterilization
the process of destroying all microbial forms of life; typically an autoclave is used
airborne precautions
designed to reduce the nosocomial transmission of particles 0.001 mm or less in size that can remain in the air for several hours and be widely dispersed
airborne precautions
special air handling and ventilation are required
droplet precautions
designed to reduce the nosocomial transmission of pathogens by particles larger than 0.001 mm in size; contact with the source must be close for the susceptible host to be infected
medical asepsis
the practice to remove or destroy pathogens and to prevent spreading pathogens from one person or place to another
asepsis
being free of disease-producing microbes
surgical asepsis
the practice that keeps items free of all microbes
contamination
the process of becoming unclean
germicides
disinfectants applied to the skin, tissues and non-living objects
vital signs
heart beat, breathing rate, temperature, and blood pressure
adult normal range
blood pressure: 120/80 mm/hgbreathing: 12 - 18 breaths per minutepulse: 60 - 80 beats per minute (at rest) temperature: 97.8F - 99.1F (average is 98.6F)
temperature
thermometers are used to measure using the Fahrenheit and Centigrade or Celsius scale
temperature sites
mouth, rectum, ear (tympanic membrane), and axilla (underarm)
normal range temperature
rectal: 98.6F - 100.6F (37C - 38.1C)oral: 97.6F - 99.6F (36.5C - 37.5C)axillary: 96.6F - 98.6F (35.9C - 37C)tympanic membrane: 98.6F (37C)
febrile
presence of fever
afebrile
absence of fever
fever
elevated body temperature beyond normal range
intermittent fever
fluctuating fever that returns to or below baseline then rises again
remittent fever
fluctuating fever that remains elevated; it does not return to baseline temperature
continuous fever
a fever that remains constant above the baseline; it does not fluctuate
oral temperature
most common method of temperature measurement
rectal temperature
most accurate temperature measurement
rectal temperature
taken with the patient in a side-lying position; the thermometer and the patients hip is held throughout the procedure so the thermometer is not lost or broken
axillary temperature
least accurate and is taken only when no other temperature site can be used; area should be clean and dry
tympanic temperature
useful for children and confused patients because of the speed of the thermometer
radial artery
site most commonly used for taking pulse; found in the wrist on the same side as the thumb
pulse
normal range 60 - 100 per minute; felt with the first two to three fingers (never the thumb)
apical pulse
more accurate measurement of the heart rate; taken over the apex of the heart by auscultation using a stethoscope
measuring respiration
characteristics such as rate, rhythm, and depth are taken into account
respiratory rate
the number of respirations per minute
apnea
a temporary complete absence of breathing which may be a result of a reduction in the stimuli to the respiratory centers of the brain
tachypnea
a respiration rate of greater than 40 per minute; it is transient in the newborn and may be caused by the hysteria in the adult
bradypnea
decrease in numbers of respirations; occurs during sleep; may be due to certain diseases
blood pressure
the measurement of the amount of force exerted by the blood on the peripheral arterial walls and is expressed in millimeters (mm) of mercury (Hg)
taking blood pressure
use of a stethoscope and sphygmomanometer (of either aneroid or mercury type)
blood pressure cuff
inflatable bag is centered over the brachial artery with the lower border about 2.5 cm above the antecubital crease; positioned at heart level
false blood pressure readings
if the brachial artery is far below the heart level, the blood pressure will appear falsely high; if the brachial artery is far above the heart level, the blood pressure will appear falsely low
AA
of each
AC
before meals
BID
twice a day
TID
three times a day
QID
four times a day
QH
every hour
Q4H
every four hours
Q8H
every eight hours
Sig
take; write on label
PC
after meals
PRN
when necessary or as needed
buccal
between the cheek and gum
sublingual
placed under the tongue until the drug dissolves
transdermal
typically in patch form
intradermal
placed between the upper layers of the skin
subcutaneous
injected into layer of skin
intramuscular
injected into the muscle
analgesics
relieve mild to severe pain
anesthetic
prevents sensation of pain
antibiotic
medication; kills bacterial microorganisms
anticoagulant
prevent blood from clotting
diuretic
reduces blood pressure, increases urine output
vasoconstrictor
constricts blood vessels, increases blood pressure
metric, apothecary, and household systems
three systems of measurement used in the U.S. for pharmacology and drug administration
weight
refers to heaviness
volume
refers to the amount of space a drug occupies
liters (metric)
used to measure volumes
grams (metric)
used to measure weight
apothecary measurements
fluid ounces, fluid drams
plasma
liquid portion of the blood in its anti-coagulated (unclotted) state; accounts for 55% to 65% of the blood volume
serum
liquid portion of the blood that remains after the blood has coagulated
red blood cells (RBC)
erythrocytes; produced in the bone marrow and live approximately 120 days; contain hemoglobin
hemoglobin
the pigment responsible for the reddish color of the blood
white blood cells (WBC)
leukocytes; categorized into five different types: neutrophils, lymphocytes, monocytes, esonophils, basophils
neutrophils
defend the body against infectious diseases
lymphocytes
provide a boost to immune defense of the body; they also help respond to viruses, when necessary
monocytes
are phagocytic cells that provide support in cell-mediated immunity; the largest cells in normal blood
esonophils
function in allergic or inflammatory responses
basophils
contain histamine and provide aid in allergic states
platelets
thrombocytes; the smallest cells found in the blood; aid in the process of coagulation
coagulation
the formation of blood clots that occurs when a blood vessel is damaged; last step in hemostasis
hemostasis
the process by which the flow of blood ends
grain
the basic unit of measurement for weight in the apothecary system
5 mls, 5 cc
mls in a teaspoon
3
teaspoons in a tablespoon
2.2 lbs
pounds in a kg
16
tablespoons in a cup
sublingual route
most common route of administration of nitroglycerin
anti-coagulant
what type of medication is Coumadin
before administering any medication
you should first check their chart for allergies
gr
grain
mg
milligram
ml
milliliter
NPO / PO
nothing by mouth / by mouth
NSAID
non steroidal anti-inflammatory drug
post
after
hs
hour of sleep / bedtime
antibiotic
precef
% of charge
what is a persons co-insurance based on
living will
a legal document that a person makes to have their wishes known
controlled substances act
what does the DEA regulate
PHI
protected health information
under HIPAA
patients have a right to obtain a copy of their medical records
SOMR
source oriented medical record
good Samaritan law
provides that care given in good faith by a healthcare professional or a non-health professional is protected from civil liability if the person provided care within their scope of training
epithelial
tissue that makes up the skin
purpose of HIPAA
boundaries that allow the patient more control over who and how their records are used; violations punishable by jail and fines
break the tablet in half
a patient needs .125 mg of a medication but you have a .25 mg tablet
no
are insurance options required for informed consent
social history
diet, smoking history, alcohol and drugs
remain calm, ask to put them on hold while you see if the doctor can take the call
how to handle a patient who is on the phone and angry because the doctor did not call them back
no
are doctors required to follow the advice of consulting physicians
civil
type of legal action that is taken when an injured person seeks monetary damages
patient personal and insurance information
information that should be on a patient information sheet
no
are medical assistants allowed to give emergency advice to a patient
flexion and extension
muscles that act on a knee joint exhibit which two actions
the urinary and excretory systems
the bladder is a component of what system(s)
the primary function of the nervous system
to pick up changes in the internal and external environment and respond accordingly
organ
a structure that is made up of two or more tissues with a similar function
neuron
smallest structural unit of the nervous system
nephron
main functional unit of the kidney
checks for streptococcus infection
blood test Anti-streptolysin O (ASO)
upper respiratory tract
larynx
epinephrine and norepinephrine
the adrenal gland produces which hormones
1500 method
most accurate way to measure heart rate
1500 method
count the number of small boxes between two R waves and divide this number into 1500 to obtain the heart rate per minuteexample: If there were 12.5 small boxes between two successive R waves, then the heart rate would be : 1500/12.5 small boxes = 120 bpm
automaticity
the ability of the heart cells to spontaneously and rhythmically generate electrical impulses
between 7000 and 9000 liters (5 - 7 liters in a minute X 1440 minutes = 7000 - 9000)
on average the heart pumps how much blood in a 24 hour period
contractility
heart cells responding to stimulus by contracting or shortening the muscle
autonomic nervous system
portion of the nervous system that can influence the strength and speed of the heart rate
cardiac output
the amount of blood being pumped out of the heart in one minute
tricuspid valve
valve located between the right atrium and right ventricle
murmur
an abnormal sound of the heart that indicates a defect in the valves of the heart or heart disease
heart attack
myocardial infarction
you would not stop any test that the patient is currently undergoing
if a patients heart rate is considered normal
mitral valve
also known as the bicuspid valve
five
minimum number of electrodes used during holter monitoring
tachycardia
damages the heart muscle
palpitation
pounding or racing heart rate; becoming aware of your own heart beat
pericardium
protective sac that encloses the heart
sinus dysrhythmia
considered an irregular rhythm
hypotension
blood pressure below 90/60
mitral stenosis
narrowing of the mitral valve
coronary arteries
blood vessels that supply the heart with oxygenated blood
superior and inferior vena cava
deoxygenated blood enters the heart through
units
insulin syringes are calibrated in
pyrexia
a fever above 99.5*F
sweat
standard precautions are used when there is a possibility of coming into contact with any bodily fluid except
four symptoms of inflammation
erythema (reddening of the skin), edema (swelling), pain and heat
PPE required for a patient with TB
face mask; N95 or hepa respirator
percussion
listens to the sound made when the body is being tapped or struck
brachial
artery used to measure blood pressure
pelvic exam
dorsal recumbent position is most commonly used for
antimicrobial soap
proper hand antisepsis requires
1 cc in subcutaneous tissue
maximum amount that can be injected
cc
cubic centimeter
1 cc
same as 1 ml
weak and necrotic; bed sores
the skin of a patient who stays in the same position for too long can become
hypertension
blood pressure above 140/90
oncology
the specialty of cancer
no
is a CBC part of the hepatic panel
45%; hemoglobin value X 3 = hematocrit %
based on an automated hemoglobin result of 15g/dl (grams per deciliter) you calculate the hematocrit to be approximately
tests affected by a hemolyzed specimen
hematocrit, ESR (erythrocyte sedimentation rate), reticulocyte; not WBC
quantitative test
tests for the presence and level of a substance in a sample
basal state
adequate rest and no food for atleast 12 hours
odor
fetid in regards to urine
30 - 60 minutes
without an anticoagulant how long will it take the blood to clot
ask them if they are choking
first thing to do if a conscious patient appears to be choking
chest with a stethoscope
where to auscultate an apical pulse
loosen clothing around the neck
as a medical assistant, if a patient is having a seizure you should
the first step to correcting the situation
recognizing a medication error has occurred
knee chest
position patients need to be monitored in for fall risk
trendelenburg position
used for patients in shock
five stages of grief
denial, anger, bargaining, depression, acceptance
faster than an adults
a babys pulse and respirations are
deltoid muscle
site traditionally used for deep intramuscular injections
hemolysis
rupture or destruction of red blood cells
timed specimen
a 24 hour urine specimen is an example of
2 liters
average amount of urine output in 24 hours for adults
microbiology
the study of microorganisms
the patient is not fasting
a patients blood sample is lipemic, this could indicate
failing to properly identify the patient
most critical mistake a phlebotomist can make
microbiology
which section of the lab would blood cultures go to
eight times
how many times do you invert a tube with an anticoagulant
medial line, great toe to heel; lateral line, between the 4-5 digit to heel
approved boundaries for an infant heel puncture
arterial blood
best sample for blood pH and gases
3 - 4 inches above the draw site
tourniquet is placed
the higher the gauge
the smaller the needle
icy water
used to chill a specimen during transportation
three types of blood cells
erythrocyte (red blood cells), leukocytes (white blood cells), and thrombocytes (platelets)
pregnancy hormone
hCG (human chorionic gonadotropin)
relapse and remission
a latent infection often leads to
HBV (hepatitis B)
most common lab acquired nosocomial infection
PKU (phenylketonuria) is a test on
blood test on a newborns heel; recognizing right away can help prevent major health problems
PKU (phenylketonuria)
a rare inherited disorder that causes an amino acid called phenylalanine to build up in your body; can eventually lead to serious health problems
elevated esonophils
a person suffering from seasonal allergies is likely to have what elevation in their blood
bleeding time
taking aspirin (ASA) will most likely interfere with what test
cephalic
vein used in obese patients
hemolysis or hemodilution
can happen if you excessively massage or "milk" a finger prior to a dermal puncture
always ER (emergency room) first
how does the lab require which STAT (immediate) test would come first
no
would insurance information be on a lab requisition
check pulse and respirations
if a patient collapses during a stress test
2 liters
2000 mls
spores
dormant hard form of bacteria that is hard to destroy
symptom
during an exam a patient complains of his arm aching, this is an example of
pulmonary veins
vessels in the heart with the highest amount of oxygenation
myocardium
layer of the heart responsible for contraction and relaxation
anesthetic medications
Xylocaine/Lidocaine and Novocaine
analgesic or antipiretic
aspirin (ASA) or tylenol (acetaminophen)
how thixotropic gel works
less dense than RBCs but more dense than serum
thixotropic gel is used
in blood collection tubes for separation of serum or plasma from the cellular components of blood
hives
round, raised skin lesions associated with an allergic reaction
systole
first sound heard while taking a blood pressure
diastole
last sound heard while taking a blood pressure
pathogen
disease causing microoganism
superior
toward the head