Salesforce Flashcards
Salesforce is the most effective Customer Relationship Management (CRM) product that is delivered to subscribers as cost effective software-as-a-service (SaaS)
What is Salesforce?
SaaS is subscription-based, so clients can choose not to renew and discontinue using the program at any time without penalty other than not being able to use Salesforce. SaaS is intended to help users avoid heavy initial startup fees and investments. SaaS applications use a simple Internet interface supported by easy integration.
How is SaaS beneficial to Salesforce?
In Salesforce, custom objects refer specifically to database tables that store data related to your company in Salesforce.com
What is a custom object in Salesforce?
A Self-Relationship is a lookup relationship to the same object. It is this premise that allows users to take the object "Merchandise" and create relationships with other objects.
What is a Self-Relationship?
In Salesforce, the object relationship overview links custom object records to standard object records in a related list. This is helpful to track product defects in related customer cases. Salesforce allows users to define different types of relationships by creating custom relationship fields on an object
What is the Object Relationship Overview?
Salesforce recognizes two relationship types: Master-detail relationships and Lookup relationships
How many types of relationships are offered by Salesforce.com?
Trigger is the code that is executed before or after the record is updated or inserted.
What is the trigger?
Workflow is an automated process that fires an action based upon evaluation criteria and rule criteria. As described above, Trigger is the code that is executed on or after the record is updated or inserted.
What is the difference between Trigger and Workflow?
With Salesforce's static resource, subscribers can upload zip files, images, jar files, JavaScript, and CSS files that can be referred in a Visualforce page. The optimum size of static resources in Salesforce is 250 MB.
What is static resource in Salesforce?
Force.com is Platform-as-a-Service (PaaS), while Salesforce.com is Software-as-a-Service (SaaS)
What is the difference between Force.com and Salesforce.com?
Salesforce users can see their limit form setup easily by simply clicking data.com administration/Users. From the data.com users section, the users can see their monthly limit and exactly how many records are exported during the month
Is there a limit for data.com records?
The three types of object relations in Salesforce are:- One-to-many- Many-to-many- Master-detailThe relation types are quite logical once the user becomes familiar with the software program.
What are the three types of object relations in Salesforce?
The different types of reports in Salesforce are:- Tabular report that displays the grand total in table form - Matrix report where grouping is based upon both rows and columns- Summary reports that are detailed reports in which the grouping is based on columns.- Joined report which allows two or more reports to be joined in a single report
What are the different types of reports available in Salesforce?
In Salesforce, it is not possible to schedule a dynamic dashboard
Is it possible to schedule a dynamic dashboard in Salesforce?
Junction objects are used to build many-to-many relationships between objects. For example, the user can take a recruiting application where a position for a job can be linked to many candidates or can link a candidate to many other jobs. In order to connect the data model, a third party object is referred to as a junction object. In the given example, the junction object is "job application."
What is the junction object and what purpose does it serve?
In Salesforce, the dashboard is a pictorial representation of the report. 20 reports can be added to a single dashboard
Explain the Salesforce dashboard?
SOQL is Salesforce Object Query Language and SOSL is Salesforce Object Search Language. If you are sensing that Salesforce is a culture unto itself, you are correct!
What is the difference between SOQL and SOSL?
A Wrapper Class is a class whose instances are a collection of other objects and is used to display different objects on a Visualforce page in the same table.
What is a Wrapper Class?
The sharing rules are applied when a user wishes to allow access to other users.
What is the sharing rule?